Cookies and Privacy

This website is owned and operated by Reed Business Information Limited

Information we collect from our customers and users of our websites may be used in the following ways:
Subscription Services
Personal information provided as part of the registration process for any publication, product or service is used to manage your subscription and to enable us to provide a better service.

Contact details
We will use contact details provided by you as part of any registration process (ie your name, job title, telephone and fax number and your email and postal addresses) to provide any product or services requested by you and also to tell you about important changes to relevant subscription services and their functionality.

Contact details other than email addresses will be used by us and by our associated companies to provide you with information about other services and products which may interest you. These details may also be disclosed to third-party businesses and advertisers for the same purpose.  If you do not wish to be contacted for this purpose, you may register your preferences by clicking here.

If the Service offers a content database or learning service (“Subscription Service”) and you access the Subscription Service through an institution-sponsored subscription, your personal information and certain usage data gathered through the Subscription Service, such as the number of items you downloaded, any non-subscribed items you accessed, and test scores, may be shared with your institution for the purposes of usage analysis, subscription management, course management and testing and remediation. If your institution is a corporation or other business entity, additional usage data, such as the types of records you viewed and the number of searches you ran, also may be shared for the purposes of cost attribution and departmental budgeting.

We will not use or disclose your email address for marketing purposes unless you have agreed that we may use or disclose it in this way.  You may at any time opt out of receiving further emails by registering your preference here.

If you wish to alter any of your registration details please click here.

Voluntary Information
We may ask for further information about you as part of online surveys or if you enter any competition or other promotional feature. This information will be used to enable us to improve the relevant publication, product or service and may also be disclosed to other companies as specified in the relevant promotion.

Statistical information
Aggregate statistical information provided by us to our advertisers or others regarding sales or website usage will not include personally identifying information.

Security
Your personal data will be held on a secure server. Our sites are equipped with the latest security devices/firewalls.

Access to Data
Under the Data Protection Act 1998, you have the right to be told what personal information we hold about you on our databases. You should write to us, attn Company Secretary at the following address: Quadrant House, The Quadrant, Sutton, Surrey SM2 5AS UK, stating your full name, your address and any of our publications or services to which you know you subscribe. A small administrative charge may be made for fulfilling this request.

Use of cookies by Community Care Inform
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Community Care Inform  requires cookies in order to operate fully.

Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the website All About Cookies.

Further information about the cookies used by Community Care Inform is provided below.
Cookies used by Community Care Inform
The following cookie categories are based on the classification presented in The International Chambers of Commerce (ICC) Cookie Guide

Category 1: Strictly necessary cookies. These cookies are strictly necessary to provide services that you have requested.

Category 2: Performance cookies. These cookies collect information on how you use a website.  

Category 2 cookies used by Community Care Inform:

Web Analytics Web Analytics cookies are used to improve the design and user experience of our website by providing statistics on site usage and pages visited.

 

Embedded Videos Most videos on Community Care Inform are hosted on Vimeo.

These sites use cookies to collect video statistics and improve site experience.

Category 3: Functionality cookies. These cookies allow us to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more relevant features.

Category 3 cookies used by Community Care Inform:

User Preferences Preference cookies remember settings you’ve applied to this site such as Layout, Default views, Search filters, Number of Search results per page, Video bandwidth etc.

 

Optimising User Experience Remembering recently viewed pages. Remembering your last search term.
Login Information Login cookies may be used to communicate your login details across pages of this website. This data is encrypted and not shared with third parties.

 

User Profile Data Email addresses, Address and Contact Information. This is not shared with third parties.

Category 4: Targeting or Advertising cookies. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

Category 4 cookies used by Community Care Inform:

Targeted Advertising Not used on site.

 

Campaign Tracking Not used on site.

To contact us about the use of cookies on this site please email eucookies@rbi.co.uk