Learning Tools

Webinar: difficult conversations under the Care Act

Conversation between man and woman Photo: fotolia/Photographee.eu

Introduction

Learning points Things that must never be said to people seeking or receiving care and support because they would be unlawful, and legally acceptable alternatives to these. Whether or not the Care Act prioritises meeting personal care outcomes over social outcomes in relation to determining eligibility. The meaning of ‘significant impact on wellbeing’ in relation […]

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