Adult social care contacts for local authorities in England and Wales

This is an easy-to-navigate resource to help social workers quickly locate contact details for councils in England and Wales. It includes switchboard numbers, postal addresses, out-of-hours contacts and email addresses for all adult social care enquiries and referrals.

East of England

Council E-mail Address for Adult Social Care Enquiries Council Switchboard Out-of-hours Social Work Team Postal Address
Bedford care@bedford.gov.uk 01234 267422 0300 300 8123 Bedford Borough Council, Borough Hall, Cauldwell Street, Bedford, MK42 9AP
Cambridgeshire referral.centreadults@cambridgeshire.gov.uk 0345 045 5200 01733 234724 Cambridgeshire County Council, Shire Hall, Castle Hill, Cambridge CB3 0AP
Central Bedfordshire customers@centralbedfordshire.gov.uk 0300 300 8301 0300 300 8123 Central Bedfordshire Council, Priory House, Monks Walk, Chicksands, Shefford, Bedfordshire, SG17 5TQ
Essex essexsocialcare@essex.gcsx.gov.uk 01245 430 430 0845 606 1212 Essex County Council, County Hall, Market Road, Chelmsford, CM1 1QH
Hertfordshire hertsdirect@hertscc.gov.uk 0300 123 4040 0300 123 4042 Hertfordshire County Council, County Hall, Pegs Lane, Hertford, Hertfordshire, SG13 8DQ
Luton accessandassessment@luton.gov.uk 01582 54 60 00 0300 300 8123 Luton Borough Council, Town Hall, George Street, Luton, Bedfordshire, LU1 2BQ
Norfolk scce@norfolk.gov.uk 0344 800 8020 0344 800 8020 Norfolk County Council, County Hall, Martineau Lane, Norwich, Norfolk NR1 2DH
Peterborough Telephone only 01733 747474 01733 234724 Peterborough City Council, Bayard Place, Broadway, Peterborough, PE1 1FZ
Southend-on-Sea council@southend.gov.uk 01702 215000 01702 215008 Southend-on-Sea Borough Council, Civic Centre, Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER
Suffolk customer.first@suffolk.gcsx.gov.uk 08456 066 067 0808 800 4005 Suffolk County Council, Endeavour House, 8 Russell Road, Ipswich, IP1 2BX
Thurrock Community.Solutions@thurrock.gov.uk 01375 652 652 01375 372468 Thurrock Council Civic Offices, New Road, Grays, Essex, RM17 6SL

East Midlands

Council E-mail Address for Adult Social Care Enquiries Council Switchboard Out-of-hours Social Work Team Postal Address
Derby SMGReceptionTeam@derby.gov.uk 01332 293111 01332 711250 Derby City Council, The Council House, Corporation Street, Derby DE1 2FS
Derbyshire AdultCare.HQAdmin@derbyshire.gov.uk 01629 533190 01629 532600 Derbyshire County Council, County Hall, Matlock, Derbyshire, DE4 3AG
Leicester spoc-asc@leicester.gcsx.gov.uk 0116 454 1000 0116 255 1606 Leicester City Council, City Hall, 115 Charles Street, Leicester, LE1 1FZ
Leicestershire adultsandcommunities@leics.gov.uk 0116 232 3232 0116 255 1606 Leicestershire County Council – County Hall, Glenfield, Leicester LE3 8RA
Lincolnshire csc_socialcare@lincolnshire.gov.uk 01522 552222 01522 782333 Lincolnshire County Council, County Offices, Newland, Lincoln LN1 1YG
Nottingham adult.contactteam@nottinghamcity.gov.uk 0115 915 5555 0115 876 1000 Nottingham City Council, Loxley House, Station Street, Nottingham. NG2 3NG
Nottinghamshire enquiries@nottscc.gov.uk 0300 500 80 80 0300 456 4546 Nottinghamshire County Council, County Hall, West Bridgford, Nottingham, NG2 7QP
Northamptonshire adultcarencc@northamptonshire.gcsx.gov.uk 0300 126 1000 01604 626938 Northamptonshire County Council, County Hall, Northampton, NN1 1ED
Rutland dutyteam@rutland.gcsx.gov.uk 01572 722577 0116 255 1606 Rutland County Council, Catmose, Oakham, Rutland, LE15 6HP

London

Council E-mail Address for Adult Social Care Enquiries Council Switchboard Out-of-hours Social Work Team Postal Address
Barking & Dagenham intaketeam@lbbd.gov.uk 020 8215 3000 0208 594 8356 London Borough of Barking and Dagenham, Civic Centre, Dagenham, RM10 7BN
Barnet socialcaredirect@barnet.gov.uk 020 8359 2000 0208 359 5000 Barnet Borough Council, Building 4, North London Business Park, Oakleigh Rd S, London N11 1NP
Bexley screeners@bexley.gov.uk 020 8303 7777 020 8303 7777 London Borough of Bexley, Civic Offices, 2 Watling Street, Bexleyheath, Kent DA6 7AT
Brent customer.services@brent.gov.uk 020 8937 1234 020 8937 5250 London Borough of Brent, Brent Civic Centre, Engineers Way, Wembley HA9 0FJ
Bromley BSSD@bromley.gov.uk 020 8464 3333 0300 303 8671 London Borough of Bromley, Civic Centre, Stockwell Close, Bromley, BR1 3UH
Camden adultsocialcare@camden.gov.uk 020 7974 4444 020 7974 4444 London Borough of Camden, Camden Town Hall, Judd St, London WC1H 9JE
City of London social.services@cityoflondon.gov.uk 020 7332 1224 020 7332 12240208 356 2300 City of London, Guildhall, PO Box 270, London, EC2P 2EJ
Croydon Referral.team2@croydon.gov.uk 020 8726 6000 020 8726 6500 London Borough of Croydon, Bernard Weatherill House, 8 Mint Walk, Croydon, CR0 1EA
Ealing sscallcentre@ealing.gov.uk 020 8825 5000 020 8825 8000 Ealing Council, Perceval House, 14/16 Uxbridge Road, Ealing W5 2HL
Enfield adultsocialcare@enfield.gov.uk 020 8379 1000 020 8379 1000 London Borough of Enfield, Civic Centre, Silver Street, Enfield, EN1 3XA
Greenwich AOPS.Contact.Officers@Greenwich.Gov.UK 020 8854 8888 020 8854 8888 Royal Borough of Greenwich, The Woolwich Centre, 35 Wellington Street, Woolwich, SE18 6HQ
Hackney access@hackney.gov.uk 020 8356 5000 020 8356 2579 Hackney Service Centre, 1 Hillman Street, London E8 1DY
Hammersmith & Fulham h&fadvice.care@lbhf.gov.uk 020 8748 3020 020 8748 8588 Hammersmith & Fulham Council, Town Hall, King Street, Hammersmith, London W6 9JU
Haringey IAT@haringey.gov.uk 020 8489 0000 020 8489 0000 Haringey Council, Civic Centre, High Road, Wood Green, N22 8LE
Harrow ahadultsservices@harrow.gov.uk 020 8901 2680 020 8861 3242 Harrow Council, Station Rd, Harrow, Greater London HA1 2XY
Havering adultsocialcare@havering.gov.uk​ 01708 434343 01708 433999 London Borough of Havering, Town Hall, Main Road, Romford, RM1 3BD
Hillingdon socialcaredirect@hillingdon.gov.uk 01895 250111 01895 250380 London Borough of Hillingdon, Civic Centre, High Street, Uxbridge, Middlesex UB8 1UW
Hounslow adultsocialcare@hounslow.gov.uk 020 8583 2000 020 8583 2222 London Borough of Hounslow, Civic Centre, Lampton Road, Hounslow, TW3 4DN
Islington access.service@islington.gov.uk 020 7527 2000 0207 226 0992 London Borough of Islington, 222 Upper Street, London N1 2UD
Kensington & Chelsea socialservices@rbkc.gov.uk 020 7361 3000 020 7361 3013 Customer Services, Town Hall, Hornton Street, W8 7NX
Kingston upon Thames adults@kingston.gov.uk 020 8547 5000 020 8547 5005 Kingston Council, Guildhall 2, High Street, Kingston upon Thames, KT1 1EU
Lambeth adultsocialcare@lambeth.gov.uk 020 7926 1000 020 7926 1000 Lambeth Council, Phoenix House, 10 Wandsworth Road, London, SW8 2LL
Lewisham community.services@lewisham.gov.uk 020 8314 7777 020 8314 6000 Lewisham Council, Laurence House, 1 Catford Road, London, SE6 4RU
Merton Telephone only 020 8274 4901 020 8770 5000 London Borough of Merton, Civic Centre, London Road, Morden SM4 5DX
Newham accessto.adultssocialcareteam@newham.gov.uk 020 8430 2000 020 8430 2000 (ext 71013) London Borough of Newham, Newham Dockside, 1000 Dockside Road, London, E16 2QU
Redbridge clientservices.commcare@redbridge.gov.uk 020 8554 5000 020 8708 5897 Redbridge Council, Redbridge Town Hall 128-142 High Road, Ilford, Essex, IG1 1DD
Richmond upon Thames adultsocialservices@richmond.gov.uk 020 8891 1411 020 8744 2442 London Borough of Richmond-upon-Thames, Civic Centre, 44 York Street, Twickenham, TW1 3BZ
Southwark contactadultsocialcare@southwark.gov.uk 020 7525 3324 020 7525 5000 Southwark Council, PO BOX 64529, London SE1P 5LX
Sutton adults.dayservice@sutton.gov.uk 020 8770 5000 020 8770 5000 London Borough of Sutton, Civic Offices, St. Nicholas Way, Sutton, SM1 1EA
Tower Hamlets adultcare@towerhamlets.gov.uk 020 7364 5020 020 7364 4079 Tower Hamlets Council, Town Hall, Mulberry Place, 5 Clove Crescent, E14 2BG
Waltham Forest wfdirect@walthamforest.gov.uk 020 8496 3000 020 8496 3000 Waltham Forest Council, Waltham Forest Town Hall, Forest Road, Walthamstow E17 4JF
Wandsworth accessteam@wandsworth.gov.uk 020 8871 6000 020 8871 6000 Wandsworth Council, The Town Hall, Wandsworth High Street, London, SW18 2PU
Westminster adultsocialcare@westminster.gov.uk 020 7641 6000 0207 641 6000(Option 1) Westminster City Council, Westminster City Hall, 64 Victoria Street, London, SW1E 6QP

North East

Council E-mail Address for Adult Social Care Enquiries Council Switchboard Out-of-hours Social Work Team Postal Address
Darlington SSACT@darlington.gcsx.gov.uk 01325 380651 08702 402994 Darlington Borough Council, Town Hall, Feethams, Darlington, County Durham, DL1 5QT
Durham scd@durham.gov.uk 03000 26 0000 0845 850 5010 Durham County Council, County Hall, Durham, DH1 5UL
Gateshead adultsocialcaredirectpublic@gateshead.gov.uk 0191 433 3000 0191 477 0844 Gateshead Council, Civic Centre, Regent Street, Gateshead NE8 1HH
Hartlepool fcsh@hartlepool.gcsx.gov.uk 01429 266522 08702 402994 Hartlepool Borough Council, Customer Services, Civic Centre, Victoria Road, Hartlepool, TS24 8AY
Middlesbrough socialservices@middlesbrough.gov.uk 01642 245432 08702 402994 Middlesbrough Council, PO Box 500, Middlesbrough, TS1 9FT
Newcastle scd@newcastle.gov.uk 0191 278 7878 0191 2787878 Newcastle City Council, Civic Centre, Newcastle upon Tyne NE1 8QH
North Tyneside asccontact.centre@northtyneside.gov.uk 0345 2000 101 0191 200 6800 North Tyneside Council, Quadrant, The Silverlink North, Cobalt Business Park, North Tyneside, NE27 0BY
Northumberland socialcare@northumbria.nhs.uk 0845 600 6400 0845 600 5252 Northumberland County Council, County Hall, Morpeth, NE61 2EF
Redcar & Cleveland adultaccess@redcar-cleveland.gcsx.gov.uk 01642 774774 08702 402994 Redcar & Cleveland Borough Council, Redcar & Cleveland House, Kirkleatham Street, Redcar TS10 1RT
South Tyneside adultdutyss@southtyneside.gov.uk 0191 427 7000 0191 456 2093 South Tyneside Council, Town Hall & Civic Offices, Westoe Road, South Shields, Tyne & Wear, NE33 2RL
Stockton-on-tees first.contact@stockton.gcsx.gov.uk 01642 393939 08702 402994 Stockton-on-Tees Borough Council, Municipal Buildings, Church Road, Stockton-on-Tees, TS18 1LD
Sunderland Telephone only 0191 520 5555 0191 520 5552 Sunderland City Council, Civic Centre, Burdon Road, Sunderland SR2 7DN

North West

Council E-mail Address for Adult Social Care Enquiries Council Switchboard Out-of-hours Social Work Team Postal Address
Blackburn with Darwen clo@blackburn.gov.uk 01254 585585 01254 587547 Blackburn with Darwen Borough Council, King William Street, Blackburn, BB1 7DY, UK
Blackpool adult.socialcare@blackpool.gov.uk 01253 477477 01253 477678 Blackpool Council, Town Hall, Blackpool, FY1 1AD
Bolton bolton@bolton.gov.uk 01204 333 333 01204 337777 Bolton Metropolitan Borough Council, Market Street, Town Hall, Westhoughton, Bolton, Lancashire BL5 3AW
Bury adultcareservices@bury.gov.uk 0161 253 5000 0161 253 6606 Bury Council, Town Hall Knowsley Street, Bury, Lancashire, BL9 0SW
Cumbria adults@cumbria.gov.uk 01228 606060 01228 526690 Cumbria County Council, The Courts, Carlisle, Cumbria, CA3 8NA
Cheshire East Telephone only 0300 123 5500 0300 123 5022 Cheshire East Council, Westfields, Middlewich Rd, Sandbach, Cheshire East CW11 1HZ
Halton Telephone only (Adults priority line: 0151-907-8306) 0303 333 4300 0345 0500 148 Halton Borough Council, Municipal Building, Kingsway, Widnes, WA8 7QF
Knowsley knowsley.accessteam@knowsley.gov.uk 0151 489 6000 0151 443 2600 Knowsley Metropolitan Borough Council, Stretton Way, Liverpool L36 6JF
Liverpool carelineadultservices@liverpool.gcsx.gov.uk 0151 233 3000 0151 443 3800 Liverpool City Council, Municipal Buildings, Dale Street, L2 2DH
Lancashire csc.acscustomerservices@lancashire.gov.uk 0300 123 6701 0300 123 6720 Lancashire County Council, County Hall, Preston, Lancashire PR1 8RL
Manchester mcsreply@manchester.gov.uk 0161 234 5000 0161 234 5001 Manchester City Council, Town Hall, Albert Square, Manchester, Lancashire M60 2LA
Oldham adis@oldham.gov.uk 0161 770 3000 0161 770 6936 Oldham Metropolitan Borough Council, Civic Centre, West Street, Oldham OL1 1UT
Rochdale social.services@rochdale.gov.uk 01706 647474 0300 303 8875 Rochdale Borough Council, 1 Riverside, Smith Street, Rochdale OL16 1XU
Salford social.services@salford.gov.uk 0161 794 4711 0161 794 8888 Salford City Council, Salford Civic Centre, Chorley Road, Swinton, Salford, M27 5AW
Sefton adult.socialcare@sefton.gcsx.gov.uk 0845 140 0845 0151 920 8234 Sefton Council, St Peter’s House, Balliol Road, Bootle, L20 3NJ
St Helens adultandchildrenteam@sthelens.gov.uk 01744 676789 0845 0500 148 St Helens Council, Wesley House, Corporation St, Merseyside WA10 1HF
Stockport asc.referrals@stockport.gov.uk 0161 480 4949 0161 718 2118 Stockport Council, Town Hall, Edward Street, Stockport, SK1 3XE.
Tameside Telephone only 0161 342 8355 0161 342 2222 Tameside MBC, Wellington Road, Ashton-under-Lyne, OL6 6DL
Trafford iat@trafford.gov.uk 0161 912 2000 0161 912 2020 Trafford Council, Trafford Town Hall, Talbot Road, Stretford, M32 0TH
Warrington servicereception@warrington.gov.uk 01925 443322 01925 444400 Warrington, New Town House, Buttermarket Street, Warrington WA1 2NH
Cheshire West and Cheshire accesswest@cheshirewestandchester.gov.uk 0300 1238 123 01244 977277 Cheshire West & Chester Council, HQ, Nicholas Street, Chester, CH1 2NP
Wigan dutycdo@wigan.gcsx.gov.uk 01942 244991 01942 828777 Wigan Council, Town Hall, Library Street, Wigan, Lancashire WN1 1YN
Wirral cadt@wirral.gov.uk 0151 606 2000 0151 677 6557 Wirral Council, Old Market House, Hamilton Street, Birkenhead, Wirral, CH41 5AL

South East

Council E-mail Address for Adult Social Care Enquiries Council Switchboard Out-of-hours Social Work Team Postal Address
Bracknell Forest customer.services@bracknell-forest.gov.uk 01344 352000 01344 786543 Easthampstead House, Town Square, Bracknell, Berkshire, RG12 1AQ
Brighton & Hove accesspoint@brighton-hove.gov.uk (01273) 290000 01273 295555 Brighton & Hove City Council, King’s House, Grand Avenue, Hove, BN3 2LS
Buckinghamshire crr@buckscc.gov.uk 01296 395000 0800 9997677 Buckinghamshire County Council, County Hall, Walton St, Aylesbury, Buckinghamshire HP20 1UA
East Sussex socialcaredirect@eastsussex.gov.uk 0345 60 80 190 01323 636399 East Sussex County Council, County Hall, St Anne’s Crescent, Lewes, East Sussex, BN7 1UE
Hampshire adult.services@hants.gov.uk 01962 841841 0845 600 4555 Hampshire County Council, The Castle, Winchester, Hampshire, SO23 8UJ
Isle of Wight safeguarding.referrals@iow.gov.uk 01983 821000 01983 821105 Isle of Wight Council, Customer Service Centre, County Hall, High Street, Newport,Isle of Wight, PO30 1UD
Kent social.services@kent.gov.uk 03000 41 41 41 0845 7626777 Kent County Council, County Hall, Maidstone, Kent, ME14 1XQ
Medway ss.access&info@medway.gov.uk 01634 30 60 00 0845 7626777 Medway Council, Gun Wharf, Dock Road, Chatham, Kent ME4 4TR
Milton Keynes ascat@milton-keynes.gov.uk 01908 691691 01908 265545 Civic Offices, 1 Saxon Gate East, Central Milton Keynes, MK9 3EJ
Oxfordshire socialandhealthcare@oxfordshire.gov.uk 01865 792422 0845-050-76660800-833-408 Oxfordshire County Council, County Hall, New Road, Oxford, OX1 1ND
Portsmouth Telephone only 023 9282 2251 02392 680610 Portsmouth City Council, Civic Offices, Guildhall Square, Portsmouth, PO1 2AL
Reading CSAAdvice.Signposting@reading.gov.uk 0118 937 3787 01344 786 543 Reading Borough Council, Civic Centre, Reading, RG1 7AE
Slough adultsocialcare@slough.gov.uk 01753 475111 01344 786 543 Slough Borough Council, Landmark Place, High Street, Slough, SL1 1JL
Southampton adult.contact.team@southampton.gov.uk 023 8083 3000 023 8023 3344 Southampton City Council, Civic Centre, Southampton, SO14 7LY
Surrey contactcentre.adults@surreycc.gov.uk 03456 009 009 01483 517898 Surrey County Council, County Hall, Penrhyn Road, Kingston upon Thames, KT1 2DN
West Berkshire ccenquiries@westberks.gov.uk 01635 42400 01344 786543 West Berkshire Council, Council Offices, Market Street, Newbury, RG14 5LD
West Sussex socialcare@westsussex.gov.uk 01243 777100 01243 642121 West Sussex County Council, County Hall, West Street, Chichester, West Sussex, PO19 1RQ
Windsor & Maidenhead access.services@rbwm.gov.uk 01628 683800 01344 786543 The Royal Borough of Windsor and Maidenhead, Town Hall, St Ives Road, Maidenhead, Berkshire SL6 1RF
Wokingham wokinghamdirect@wokingham.gov.uk 0118 974 6000 01344 786543 Wokingham Borough Council, Shute End, Wokingham, Berkshire, RG40 1BN

South West

Council E-mail Address for Adult Social Care Enquiries Council Switchboard Out-of-hours Social Work Team Postal Address
Bath & NE Somerset Access_Team@bathnes.gov.uk 01225 477000 01454 615165 Bath & North East Somerset Council, The Guildhall, High Street, Bath, BA1 5AW
Bournemouth caredirect@bournemouth.gov.uk 01202 451451 01202 657279 Bournemouth Borough Council, St Stephens Road, Bournemouth, Dorset, BH2 6EB
Bristol adult.care@bristol.gov.uk 0117 922 2000 01454 615165 Bristol City Council, City Hall, College Green, Bristol BS1 5TR
Cornwall accessteam.referral@cornwall.gov.uk 0300 1234 100 01208 251300 Cornwall Council, County Hall, Treyew Road, Truro TR1 3AY
Devon csc.caredirect@devon.gov.uk 0345 155 1015 0345 600 0388 Devon County Council, County Hall, Topsham Road, Exeter, Devon EX2 4QD
Dorset socialcare@dorsetcc.gov.uk 01305 221000 01202 657 279 Dorset County Council, County Hall, Colliton Park, Dorchester, DT1 1XJ
Gloucestershire socialcare.enq@gloucestershire.gov.uk 01452 425000 01452 614194 Gloucestershire County Council, Shire Hall, Westgate Street, Gloucester, GL1 2TG
Isles of Scilly enquiries@scilly.gov.uk 01720 424000 01720 422699 Council of the Isles of Scilly, Town Hall, St Mary’s, Isles of Scilly, TR21 0LW
North Somerset care.connect@n-somerset.gov.uk 01934 888888 01454 615165 North Somerset Council, Town Hall, Walliscote Grove Road, Weston-super-Mare BS23 1UJ
Plymouth customer.services@plymouth.gov.uk 01752 668000 01752 346984 Plymouth City Council, Plymouth, PL1 2AA.
Poole sshelpdesk@poole.gov.uk 01202 633633 01202 657279 Borough of Poole, Civic Centre, Poole, BH15 2RU
Somerset adults@somerset.gov.uk 0845 345 9166 01823 25718501458 253241 Somerset County Council, County Hall, Taunton, Somerset, TA1 4DY
South Gloucestershire csodesk@southglos.gov.uk 01454 868009 01454 615165 Department for Children, Adults and Health, PO Box 298, Civic Centre, High Street, Kingswood, Bristol, BS15 0DQ
Swindon careline@swindon.gov.uk 01793 445500 01793 436699 Swindon Borough Council, Civic Offices, Euclid St, Swindon SN1 2JH
Wiltshire customeradvisors@wiltshire.gov.uk 01722 336272 0845 6070 888 Wiltshire Council, 27-29 Milford Street, Salisbury, Wiltshire SP1 2AP

Wales

Council E-mail Address for Adult Social Care Enquiries Council Switchboard Out-of-hours Social Work Team Postal Address
Blaenau Gwent dutyteam@blaenau-gwent.gcsx.gov.uk 01495 350555 0800 328 4432 Blaenau Gwent Municipal Offices, Civic Centre, Ebbw Vale NP23 6XB
Bridgend contactassessmentreviewteam@bridgend.gov.uk 01656 643643 01443 425012 Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB
Caerphilly asdit@caerphilly.gov.uk 0808 100 2500 0800 328 4432 Caerphilly County Borough Council, Nelson Road, Tredomen, Hengoed, Ystrad Mynach, CF82 7WF
Cardiff hsccontactteam@cardiff.gov.uk 02920 872 087 02920 788 570 Cardiff County Council, County Hall, Atlantic Wharf, Cardiff CF10 4UW
Carmarthenshire SCHCTeam@carmarthenshire.gov.uk 01267 234567 01558 824283 Carmarthenshire County Council, County Hall, Carmarthen, Carmarthenshire, SA31 1JP
Ceredigion contact-socservs@ceredigion.gov.uk 01545 570881 0845 6015392 Ceredigion County Council, Neuadd Cyngor Ceredigion, Penmorfa, Aberaeron, Ceredigion, SA46 0PA
Conwy cco@conwy.gov.uk 01492 574000 01492 515777 Conwy County Borough Council, Bodlondeb, Conwy, North Wales, LL32 8DU
Denbighshire Telephone only 01824 706101 0845 053 3116 Denbighshire CC, County Hall, Wynnstay Road, Ruthin LL15 1YN
Flintshire ssduty@flintshire.gov.uk 01352 752121 0845 053 3116 Flintshire County Council, County Hall, Mold, Flintshire CH7 6NB
Gwynedd Council alanpaulgriffith@gwynedd.gov.uk(Adult SC Clerk) 01766 771000 01248 353551 Gwynedd Council, Council Offices, Shirehall Street, Caernarfon, Gwynedd, LL55 1SH
Anglesey asdcss@anglesey.gov.uk 01248 750057 01248 353551 Isle of Anglesey County Council, Council Offices, Llangefni, Anglesey LL77 7TW
Merthyr Tydfil adult.intakeservice@merthyr.gov.uk 01685 725000 01443 425012 Merthyr Tydfil CBC, Civic Centre, Castle Street, Merthyr Tydfil, CF47 8AN
Monmouthshire Telephone only 01633 644644 0800 328 4432 Monmouthshire County Council, County Hall, Cwmbran, Gwent, NP44 2XH
Neath Port Talbot thegateway@npt.gov.uk 01639 686802 01639 895455 Neath Port Talbot CC, Port Talbot Civic Centre, Port Talbot, SA13 1PJ
Newport Telephone only 01633 656656 0800 328 4432 Newport City Council, Civic Centre, Newport, South Wales, NP20 4UR
Pembrokeshire enquiries@pembrokeshire.gov.uk 01437 764551 08708 509 508 Pembrokeshire County Council, County Hall, Haverfordwest, Pembrokeshire, SA61 1TP
Powys adultsocialservices@powys.gov.uk 01597 826000 0845 054 4847 Powys County Council Headquarters, County Hall, Llandrindod Wells, Powys, LD1 5LG
Rhondda Cynon Taff socialservices@rctcbc.gov.uk 01443 424000 01443 425012 Rhondda Cynon Taf County Borough Council, The Pavilions, Cambrian Park, CLYDACH VALE, CF40 2XX
Swansea intakeopds@swansea.gov.uk 01792 636000 01792 775501 City and County of Swansea County Hall, Oystermouth Road, Swansea SA1 3SN
Vale of Glamorgan C1V@valeofglamorgan.gov.uk 01446 700111 02920 788 570 Vale of Glamorgan, Civic Offices, Holton Road, Barry CF63 4RU
Torfaen socialcarecalltorfaen@torfaen.gov.uk 01495 762200 0800 328 4432 Torfaen County Borough Council, Civic Centre, Pontypool, Torfaen, NP4 6YB
Wrexham socialservices@wrexham.gov.uk 01978 292000 0845 053 3116 Wrexham County Borough Council, The Guildhall, Wrexham, LL11 1AY

West Midlands

Council E-mail Address for Adult Social Care Enquiries Council Switchboard Out-of-hours Social Work Team Postal Address
Birmingham acap@birmingham.gov.uk 0121 303 1111 0121 675 4806 Birmingham City Council, Council House, Victoria Square, Birmingham, B1 1BB
Coventry startsecure@coventry.gcsx.gov.uk 0500 834 333 024 7683 2222 Coventry City Council, Council House reception, Earl Street, Coventry, CV1 5RR
Dudley accessteam.dachs@dudley.gov.uk 0300 555 2345 0300 555 8574 Dudley MBC, Council House, Priory Road, Dudley, West Midlands, DY1 1HF
Herefordshire ASCAdviceandReferralTeam@herefordshire.gcsx.gov.uk 01432 260500 0330 1239309 Herefordshire Council, Brockington, 35 Hafod Road, Hereford HR1 1SH
Sandwell sandwell_assist@sandwell.gov.uk 0845 358 2200 0121 569 2355 Sandwell Council, PO Box 2374, OLDBURY B69 3DE
Shropshire community.services@shropshire.gov.uk 0345 678 9000 0845 678 9040 Shropshire Council, Shirehall, Abbey Foregate, Shrewsbury, Shropshire, SY2 6ND
Solihull connectcc@solihull.gov.uk 0121 704 8001 0121 605 6060 Solihull Council, Council House, Manor Square, Solihull, B91 3QB
Staffordshire staffordshirecares@staffordshire.gov.uk 0300 111 8000 0845 604 2886 Staffordshire County Council, Number 1 Staffordshire Place, Stafford ST16 2LP
Stoke-on-Trent social.care@stoke.gov.uk 01782 234 234 01782 234234 Stoke-on-Trent City Council, Civic Centre, Glebe Street, Stoke on Trent, ST4 1RN
Telford & Wrekin access.team@telford.gov.uk 01952 380000 01952 676500 Telford & Wrekin Council, Darby House, Lawn Central, Telford, TF3 4JA
Walsall initialintake@walsall.gov.uk 01922 650000 0845 111 2922 Walsall Council, The Civic Centre, Walsall, WS1 1TP
Warwickshire ac-sswebenquiries@warwickshire.gov.uk 01926 410410 01926 886922 Warwickshire County Council, Shire Hall, Warwick, CV34 4RL
Worcestershire socialcare@worcestershire.gov.uk 01905 763763 01905 768020 Worcestershire County Council, County Hall, Spetchley Road, Worcester WR5 2NP
Wolverhampton city.direct@wolverhampton.gov.uk 01902 551155 01902 552999 Wolverhampton City Council, Civic Centre, St. Peter’s Square, Wolverhampton, WV1 1SH

Yorkshire and The Humber

Council E-mail Address for Adult Social Care Enquiries Council Switchboard Out-of-hours Social Work Team Postal Address
Barnsley Telephone only 01226 770770 0844 984 1800 Barnsley MBC, Corporate Mail Room, PO Box 634, BARNSLEY, S70 9GG
Bradford ACS.Access@bradford.gov.uk 01274 432111 01274 431010 Bradford Council, Bradford City Hall, Centenary Square, Bradford, BD1 1HY
Calderdale Gatewaytocare@calderdale.gov.uk 01422 393000 0845 11 11 137 Calderdale Council, Town Hall, Crossley Street, Halifax, West Yorkshire, HX1 1UJ.
Doncaster adultcontactteam@doncaster.gov.uk 01302 736000 01302 796000 Doncaster Council, General Enquiries, Civic Office, Waterdale, Doncaster, DN1 3BU
East Riding of Yorkshire customer.services@eastriding.gov.uk 01482 393939 01377 241273 East Riding of Yorkshire Council, County Hall, Beverley, East Riding of Yorkshire, HU17 9BA
Kingston-upon-Hull advice&informationteam@hullcc.gov.uk 01482 300300 01482 300300 Hull City Council, Guildhall, Hull, HU1 2AA
Kirklees gatewaytocare@kirklees.gov.uk 01484 221000 01484 414933 Kirklees Council, 2nd Floor, Civic Centre 3, Market Street, Huddersfield, HD1 2YZ
Leeds general.enquiries@leeds.gov.uk 0113 222 4401 0113 240 9536 Leeds City Council, Merrion House, Leeds, LS2 8QB
North Lincolnshire accessandadultprotection@northlincs.gov.uk 01724 297000 01724 297979 North Lincolnshire Council, Civic Centre, Ashby Road, Scunthorpe, North Lincolnshire, DN16 1AB
North Yorkshire social.carter@northyorks.gov.uk 0845 241 1307 0845 034 9410 North Yorkshire County Council, County Hall, Northallerton, North Yorkshire, DL7 8AD
Rotherham AssessmentDirect@rotherham.gcsx.gov.uk 01709 382121 01709 336080 Rotherham Borough Council, Riverside House, Main Street, Rotherham, S60 1AE
Sheffield adultaccess@sheffield.gov.uk 0114 2734567 0114 2734908 Sheffield City Council, Town Hall, Pinstone Street, Sheffield, S1 2HH
Wakefield social_care_direct@wakefield.gov.uk 0345 8506 506 0345 8503 503 Wakefield Council, Wakefield One, PO Box 700, Wakefield, WF1 2EB
York adult.socialsupport@york.gov.uk 01904 551550 0845 034 9410 City of York Council, West Offices, Station Rise, York, Y01 6GA