Learning Tools

Webinar: difficult conversations under the Care Act

description_of_image_used_in_webinar_difficult_conversations_under_the_Care_Act_social_worker_talking_to_service_user_burger_phanie_rex_shutterstock Photo: BURGER/PHANIE/REX/Shutterstock

Introduction

Learning points Things that must never be said to people seeking or receiving care and support because they would be unlawful, and legally acceptable alternatives to these. Whether or not the Care Act prioritises meeting personal care outcomes over social outcomes in relation to determining eligibility. The meaning of ‘significant impact on wellbeing’ in relation […]

You need to log in to Community Care Inform to view this content. If you have a subscription, please log in here.

Please contact the Community Care Inform helpdesk or phone 020 3915 9444 if you require support or assistance or are unsure if you have a subscription. You can see a list of subscribing local authorities and organisations here.

If you don’t currently have access, click here to find out more about subscribing to Community Care Inform.